Amazon Listing Hijacker Removal
Protect your listings from hijackers
Amazon's marketplace is open to millions of sellers, and some of them exploit that. Listing hijackers attach their own offers to your product page, or alter your content, to take sales from the original seller.
What is a listing hijacker?
A hijacker is a seller that lists against your ASIN, often with a lower price, or a faster promise, or a counterfeit product. They take the sale, and you can be left with the complaints and bad reviews.
AMZgetway monitors your listings, gathers evidence and files the reports needed to get hijackers removed.
How listing hijacking happens
Common methods include:
- Duplicate listings: the hijacker copies an existing product and changes the price, shipping options or description.
- Fresh seller accounts: new accounts under different names make it harder to trace and report the same seller.
- Discontinued or unavailable products: the hijacker takes over a page where the original seller has stock-outs or stopped selling.
- Counterfeit products: a lookalike item is sold on your page using your images and content.
How we remove listing hijackers
The right steps depend on whether you are enrolled in Brand Registry and what proof you hold. In general we:
- Document the offer: screenshots, seller details and, where useful, a test purchase.
- Report the violation through Amazon's reporting tools, such as Brand Registry's Report a Violation tool, or Seller Support if you are not enrolled.
- Follow up on each case until Amazon responds.
- Monitor your listings on a regular schedule so new offers are spotted early.
- Advise on prevention, including Brand Registry enrollment and Amazon's anti-counterfeiting programs where you qualify.
Results depend on Amazon's review and on your evidence. We keep you updated on every case.
